Table of Contents

Accessibility

GP Care is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. GP Care is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Additional accessibility considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria: High Contrast toggle hard coded into the site, no use of images of text, no time limits on the website and audio is clear with minimal background noise.

Feedback

We welcome your feedback on the accessibility of GP Care. Please let us know if you encounter accessibility barriers on www.gpcare.org.uk/contact-us Your feedback will help us integrate future accessibility elements.

Compatibility with browsers and assistive technology

The website is designed to be compatible with the following assistive technologies:
Google Chrome, Mozilla Firefox, Safari & Microsoft Edge.

The Website is not compatible with: browsers older than 3 major versions” or “Mobile operating systems older than 5 year.  AbilityNet has advice on making your device easier to use if you have a disability.

Certificate of Cyber Assurance

Legal Disclaimer

The materials appearing on this website are provided for general information purposes only. No warranty, whether express or implied is given in relation to such materials. We shall not be liable for any technical, editorial, typographical or other errors or omissions within the information provided on this website, nor shall we be responsible for the content of any web images or information linked to this website.

Privacy Policy

Our Privacy Policy tells you what will happen to any personal data that you provide to us as a result of using this website. The information is written for the benefit of general visitors to the website – if you are a client of ours (or become one) we process a wider range of personal data and deal with a broader range of privacy-related issues. Clients are provided detailed information about this during the engagement process.

Our privacy notice can be found here.

Personal Data You Provide

Your privacy is important to us. By providing personal information such as your name and e-mail address via the forms on this website, you agree to us contacting you with regard to the information provided.

Some forms on our website also include a check box asking you for permission to add you to our mailing list. This is an opt-in mailing list and your personal information will be used solely by us (and all such emails include a link for opt-out).

How We Use Your Personal Data

We use the data you provide via this website to:

  • communicate with you, for example: we use contact details such as email address or phone number when responding to enquiries made via online forms
  • monitor website trends, for example: we use Analytic Tools to help us aggregate traffic so we can monitor how the website is being used.
  • operate our business more effectively, for example: we seek feedback and use this to help improve our service

Our “Lawful Reasons” For Processing Your Personal Data

The “UK General Data Protection Regulation” (UK GDPR) is the primary piece of legislation defining your rights over our processing of your personal information. The UK GDPR requires us to declare which of six “lawful reasons” we are relying on when we are processing your personal data: we operate on the basis of “consent” when sending newsletters (you won’t get sent a newsletter unless you have explicitly opted in to receive one)…. and we operate on the basis of “legitimate interest” when communicating with you in other ways (e.g. when responding to your enquiry).

How Long We Keep Personal Data

Personal data may be stored by the website for a period of up to 90 days after which time it is removed automatically.

Transfer of Personal Data

From time to time we may pass personal data such as your name and email address to other services that we use to send out newsletters and other communications (both electronic and print). Companies based outside the UK are permitted destinations under UK GDPR legislation, as long as the country, territory, sector or international organisation is covered by the ‘adequacy regulations’ or by the ‘appropriate safeguards’ set out within that legislation. Many popular US products like Gmail, Dropbox and Mailchimp are covered by Standard Contractual Clauses (SCCs).

Questions or Complaints

In the first instance we hope you will contact us directly with any questions or complaints (contact details are displayed prominently on this website). However, legal rights regarding privacy are the remit of the Information Commissioners Office (ICO) and you will find more information about how to complain here: https://ico.org.uk/concerns/

Our Use of Google Analytics

We use Google Analytics to monitor how our website is being used so we can make improvements. Our use of Google Analytics requires us to pass to Google your IP address (but no other information) – Google uses this information to prepare site usage reports for us, but Google may also share this information with other Google services. In particular, Google may use the data collected to contextualize and personalize the ads of its own advertising network. Related information.