When people ask what GP Care is about, this is it.

We care enormously about our patients, about the work we do and our colleagues. This poem and video was created by our staff and we are so proud of the result!

Who we are

GP Care is an award winning social enterprise providing specialist medical services in the South-West of England. We have existed for over 14 years. We treat over 20,000 patients a year, and receive world class patient feedback.

our mission

We exist to reduce hospital waiting lists and patient waiting times by increasing the availability of rapid access specialist diagnostic, assessment and treatment services in local health care communities. To achieve this, we work in partnership with NHS Hospitals, GPs, and Clinical Commissioning Groups/ Integrated Care Systems.

our vision

We aspire to be recognised as the NHS partner of choice in the South West for such services.

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Years Experience
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Clinical Care Groups across 7 Counties
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Patients treated per year

gp care benefits

  • Our services enable patients to be seen more, in community locations instead of usually outside of a hospital environment.
  • We provide a friendly, interactive, and responsive, patient experience, through our Patient Support Team and Clinical Teams.
  • We operate with high levels of clinical governance and are regulated by the Care Quality Commission.
  • Our patient feedback is outstanding.
  • The extra capacity we provide to the NHS system means that patients can be seen within shorter waiting times.
  • Referral routes are simple, using recognised NHS systems.
  • Our service models are one-stop where appropriate, meaning our patients receive a range of diagnostics in one appointment.
  • Patients are discharged via electronic discharge summary often on the same day but within two working days.
  • To allow patients to be managed in primary care we offer Advice & Guidance and Management Plans.

Our support reduces pressure on the local NHS system through:

  • Increased clinical capacity at recognised tariffs
  • Better achievement of waiting time targets
  • Straight forward, rapid, procurement, and, of course
  • The right care for patients at the right time with the right clinician

what services do we provide?

The clinical services we have provided since our formation in 2006 have included urology, DVT, cardiology, ultrasound, gynaecology, audiology, hand surgery, minor surgery, physiotherapy, arrhythmia monitoring, and diabetes advice.

Our services are provided by multi-disciplinary teams, led by consultants or GPs with specialist skills and are designed to provide fast and efficient patient flow. The use of integrated technology and conveniently located clinical hubs facilitate a ‘one stop shop’ model.

We have a dedicated Patient Support team who have a thorough understanding of the service requirements and the referral pathway complexities to ensure patient access targets.

social enterprise status

We are a social enterprise. This means that providing a clear social benefit is core to our Mission, and that we invest a substantial percentage of any financial surplus we make into achieving social impact.

We are a member of Social Enterprise UK, the world’s largest social enterprise representative body.

We measure our social impact in terms of: 

  • The number of patients we see
  • The reduction in waiting lists
  • Reduced travel time and distance for patients
  • Patient satisfaction
  • Our investment in equipment and training to improve health care in the communities in which we operate
  • Increased utilisation of local health care facilities
  • The development of our health care professionals.

director team

The Director Team comprises Clinicians and Business Professionals.

financial information

Read our Accounts 2020 – 2021

Read our Accounts 2019 – 2020

Read our Accounts 2018 – 2019

Read our Accounts 2017 – 2018

GP Care declares compliance against meeting risk management standards and has good systems and process for risk management in place as evidenced by internal and external audit opinion.

governance

Modern slavery compliance statement

Modern slavery encompasses slavery, human trafficking, forced labour and domestic servitude all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. Traffickers and slave masters use whatever means they have at their disposal to coerce, deceive and force individuals into a life of abuse, servitude and inhumane treatment. Modern slavery is a crime and a violation of fundamental human rights.

Equal Opportunities

GP Care is committed to providing high quality services which are available to all and meet our responsibilities under the Equality Act 2010 and the Human Rights Act. To demonstrate this GP Care has developed Equal Opportunities Objectives to ensure our patients, partners and our staff understand how we do things and how we will deliver our priorities. These objectives have been developed in line with relevant Joint Strategic Needs Assessments.